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Manager Streaming & Video Operations


New York, NY, US, 10016 Burbank, CA, US, 91505 New York, NY, US, 10019 New York, NY, US, 10036

New York

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from ViacomCBS, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream ViacomCBS Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

Role Details:
ViacomCBS is seeking a Manager of Live Event Operations to manage the live sporting events and streaming operations around Paramount+. The ideal candidate will manage a team to run live streaming events, manage the encoders for operations and testing, and create procedures and best practices for event operations. The ability to develop, own, and report on key performance metrics is critical with the ability to discern priority and focus resources where necessary. You will be self-motivated with a deep understanding of streaming operations and broadcast engineering. Weekend and overnight hours are required to support international sports schedules.

Manage 24/7 live streaming events, such as american football, soccer, mixed martial arts, hockey and others on an international scale.
Must be able to work nights and weekends to support international releases.
Manage and schedule a team of coordinators to handle multiple events running concurrently.
Set up, test, and maintain end to end workflow for streaming events or to QA for testing.
Manage and improve “eyes-on-glass” dashboards related to video service and delivery
Fix, troubleshoot, and debug any live TV streaming issues on Paramount+ and provide root cause analyses for all major issues
Support internal and third party engineering teams to assure projects get done on time
Assist in rolling out DRM across all stations and live tv workflows
Additional other duties and responsibilities, as assigned

Key Projects:
Event monitoring and support across all digital platforms as well as for live events such as UEFA and NWSL
QA of event publishing
Monitoring and operations of live streaming events cross platform

What you bring to the team:
You have –
Experience with live streaming video or broadcast
Experience working in a media entertainment environment with multiple partners and distributed teams
Must be self-motivated, results-oriented and challenged by accountability
Excellent internal client management and communication/ interpersonal skills
Passion for and knowledge of interactive technology and platforms required
Prior experience with mobile technologies (mobile development, APIs)
Experience with troubleshooting and diagnosing technical issues for streaming video
Bachelor's Degree or equivalent related experience

You might also have –
Experience with video monitoring in a NOC or similar operations field





ViacomCBS is an equal opportunity employer (EOE) including disability/vet.



At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.viacomcbs.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned.

ViacomCBS believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, ViacomCBS requires COVID-19 vaccines for current U.S. employees, including all newly hired employees. Union employees are subject to what is outlined in their applicable collective bargaining agreement.

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As ViacomCBS begins the process of returning to the office in the US, there are a few key dates to keep in mind

  • The first dose of the Moderna vaccine should be no later than November 29.
  • The first dose of the Pfizer vaccine should be no later than December 6.
  • The J&J vaccine should be administered no later than December 27.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City