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Partnership Operations Manager


Burbank, CA, US, 91505


ViacomCBS (NASDAQ: VIAC; VIACA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic consumer brands, its portfolio includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. The company delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, ViacomCBS provides powerful capabilities in production, distribution and advertising solutions for partners on five continents.


Overview & Responsibilities


Our Distribution & Operations team works on growing distribution of our best-in-class ViacomCBS content across multiple types of digital partnerships and business models, including (but not limited to) ad-supported streaming, subscription video on demand (with Paramount+), and digital OTT products and partnerships. We are a diverse and agile team that works in an exciting and fast-paced environment, working cross-functionally across different departments and partnering with multiple technology/distribution partners to ensure that we bring our premium content to consumers, however and wherever they want to consume content.


The Partnership Operations Manager will play a key role as a foundational member of our growing business operations function, working closely with our digital OTT partners.  In this role, the Partnership Operations Manager will be closely involved in tracking and managing the BET+ and Noggin onboarding pipeline, leading the daily operational tasks that drive operational efficiency for content distribution. They will work under the guidance of the Sr. Director of Distribution & Operations and Sr. Partnership Operations Manager and partner with other key associates to address priority strategic questions, while working on projects aimed to streamline operations and processes that help drive growth and revenue. The Partnership Operations Manager is expected to lead Paramount+,  BET+ and Noggin content distribution on emerging partner platforms, be involved with a varying range of projects, and will be expected to interact and manage relationships with cross-functional teams both externally and internally

Responsibilities Include by not limited to: 


  • Support the onboarding and delivery of all Paramount+, BET+ and Noggin content on emerging OTT distribution platforms and its day-to-day pre-launch management needs  
  • Work closely with internal teams to troubleshoot asset issues and rejections
  • Support the video operations team with prioritization of the delivery of appropriate digital assets to each partner
  • Develop and iterate on operational specs and documentation based upon changing processes
  • Work cross-functionally with content teams, video operations, and other internal teams to help partners launch content
  • Conduct regular product audits across various platforms for consistency
  • Manage and support vMVPD partner distribution business efforts


Key Projects:


  • Drive processes and find efficiency to help scale operations to support our growing digital OTT business
  • Partner closely with digital OTT partners to help expand distribution of Paramount+, BET+ and Noggin content across multiple services and platforms domestically 


Basic Qualifications:


  • 3+years of previous experience in a client/external facing partner and operations management role within a media company or digital/virtual MVPD(s) or OTT SVOD service(s), project management, and relevant post-production or interactive roles
  • Previous experience working in a distribution role; passion and demonstrated interest in film and television content is a must


Additional Qualifications:  


  • Technical understanding of the VOD end to end pipeline
  • Demonstrated strong EQ with the ability to work cross functionally with various and diverse teams both internally and externally
  • A demonstrated strong understanding of the digital linear streaming, SVOD, VOD space
  • Strong proficiency in MS office applications, especially Power Point and Excel
  • Experience with content tracking and content management tools
  • Strong communication and organization skills – verbal, written, and presentation
  • Exceptional work ethic with the ability to work independently and collaboratively as a team, act proactively and drive resolution
  • Ideal candidate will be self-motivated and results-oriented with an entrepreneurial spirit who will be able to work well under pressure, escalate when needed, and quickly adapt to change in a fast-paced work environment
  • Strong attention to detail and the ability to multitask is a necessity
  • Experience with scripting and database creation is a plus
  • Experience with international distribution also a plus
  • Bachelor's Degree preferred 




ViacomCBS is an equal opportunity employer (EOE) including disability/vet. 


At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. 


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.viacomcbs.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned. 

ViacomCBS believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, ViacomCBS requires COVID-19 vaccines for current U.S. employees, including all newly hired employees. Union employees are subject to what is outlined in their applicable collective bargaining agreement.

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As ViacomCBS begins the process of returning to the office in the US, there are a few key dates to keep in mind

  • The first dose of the Moderna vaccine should be no later than November 29.
  • The first dose of the Pfizer vaccine should be no later than December 6.
  • The J&J vaccine should be administered no later than December 27.

Nearest Major Market: Los Angeles