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Coordinator, Global Content Operations


New York, NY, US, 10036

Information Technology
New York

ViacomCBS (NASDAQ: VIAC; VIACA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic consumer brands, its portfolio includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. The company delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, ViacomCBS provides powerful capabilities in production, distribution and advertising solutions for partners on five continents.




We are looking for a Coordinator to join the Global Content Operations team! In this role, you will be supporting the Global Content Services with key areas like Media Content Operations and Distribution and Language Operations. This includes all operational needs for content registration, sourcing, processing, and delivery to various internal and external end points.



  • Collaborate with business, brands and production teams to facilitate the ordering, tracking and distribution required localization of content, including subtitling, dubbing and access services
  • Ingest, register, quality check and grade all ingested content including its metadata before it is delivered on linear or non-linear platforms
  • Tracks TX, needed by and launch dates for all linear and non-linear platforms through network grids and internal tracking/scheduling systems for processing, billing and delivery.
  • Communicate status of content delivery to partners as needed
  • Raise any network related problems on or off air as appropriate
  • Provides operational support to team/department projects as required by the supervisor, including updating SOPs
  • Assist business and brand teams with creation, maintenance and packaging of all scheduling components, video files and ancillary files for linear and various platforms
  • Assists the business and brand teams with requests for new or missing assets from external departments and regional contacts
  • Troubleshooting issues as they arise through all stages of content preparation, asset creation and deliver
  • Assisting with special projects as needed to support internal departments, affiliates, linear and digital initiative ​​​​​​


Basic Qualifications

  • 1+ years of related experience preferred
  • Understanding of Microsoft Office applications


Additional Qualifications

  • Knowledge of or ability to learn related media operations equipment
  • Excellent customer service skills; both in communication and follow up
  • Work Experience in Digital Media or Broadcast Media industry
  • Familiarity with VIACOM Media Networks programming.
  • Experience working with customers in multiple time zones in a 24-hour environment.
  • Experience in project or (post) production management
  • Knowledge of entertainment media acquisition, production, packaging, delivery and distribution workflows including Rights, Scheduling, Digital Asset Management and Finance Systems
  • Ability to balance multiple priorities while working in a fast-paced environment
  • Strong written and verbal communication
  • Ability to be guided and work independently.
  • Ability to troubleshoot minor operational problems.
  • Excellent problem-solving abilities with experience in process and quality analysis.
  • Flexible work hours schedule


ViacomCBS is an equal opportunity employer (EOE) including disability/vet. 


At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. 


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.viacomcbs.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned. 

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City