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Business Analyst


New York, NY, US, 10036

New York

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream Paramount Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.





Paramount is looking for a Business Analyst to join the Content Systems & Services team. We are part of the Viacom Media Network's (VMN) division. Our portfolio of domestic and international networks are available in over 180 countries and include iconic brands such as MTV, BET, Comedy Central, Nickelodeon, Channel 5, Telefe, Colors and many others.


As a Business Analyst, you will be part of a dedicated and collaborative team that defines, builds and releases systems responsible for extracting and delivering content for distribution to all Viacom Streaming products! The position will initially target the migration of feeds from one system to another and will require detailed documentation of requirements.


You will actively collaborate with business analysts, product managers, engineers, and stakeholders to collect and analyze information and document workflows, with a main focus on leading all aspects of data migration. Your hard work and findings will help to expedite improvements in how producers function day-to-day on a global scale, providing cohesive and efficient workflows to support global production teams and stakeholders throughout the business! Your success hinges on your curiosity, your ability to work with others, dig deep, and organize the information in a digestible manner. We are thrilled to have a new addition to the team. Does this sound like a good fit for you?


As this position is on a global team, it will be necessary to adjust working hours to accommodate meetings in other time zones.



  • Conduct interviews, workshops, and observations with stakeholders and system owners to learn about existing processes and workflows.
  • Create and maintain process documentation with workflows and visualization diagrams.
  • Support the team in design, testing, implementation, and rollout of new functionalities.
  • Ensure systems are mapped accurately.
  • Assist with audits of reports and data cleansing.
  • Provide recommendations to streamline processes.
  • As necessary, participate in sprint planning, scrum, and backlog grooming activities.
  • Support User Acceptance Testing for system releases.
  • Communicate findings to management and stakeholders via written documentation, meetings, and presentations.
  • Ability to adjust communication strategy based on technical and non-technical audiences.



  • Minimum of 3 years of experience as a Business Analyst supporting technical project teams in the definition and delivery of business-critical systems.
  • Proven experience performing detailed process mapping as well as documenting gaps and opportunities.
  • Expertise in eliciting and documenting business requirements through use cases, user stories, and other means (including workflow diagrams, dataflow diagrams, screen wireframes, etc.).
  • Capable of unpacking ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution.
  • Strong verbal/written communication skills. Able to lead meetings and present findings.
  • Able to effectively and proactively lead priorities, timelines and deadlines.
  • Solid understanding of Agile/iterative product development methodology.



  • MBA or Bachelor's degree in Business Administration, Computer Science, Engineering or related field.
  • Excellent oral and written communication skills, as well as excellent relationship-management with customers, peers, and executives.
  • Strong quantitative and qualitative skills.
  • Media or entertainment industry experience is preferred.
  • Experience working within a global media company is strongly desired.
  • Familiarity with Media Asset Management is preferred
  • Experienced with Agile methodologies and JIRA is preferred.


 Paramount is an equal opportunity employer (EOE) including disability/vet.


At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to Only messages left for this purpose will be returned.

Paramount believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, Paramount requires COVID-19 vaccines for current U.S. employees, including all newly hired employees, subject to applicable law. Union employees are subject to the agreement reached between the Company and the applicable Union.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City