Partnership Operations Manager

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from ViacomCBS, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream ViacomCBS Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

Overview & Responsibilities: 

Our Distribution & Operations team works on growing distribution of our best-in-class ViacomCBS content across multiple types of digital partnerships and business models, including (but not limited to) ad-supported streaming, subscription video on demand (with Paramount+), and digital OTT products and partnerships. We are a diverse and agile team that works in an exciting and fast-paced environment, working cross-functionally across different departments and partnering with multiple technology/distribution partners to ensure that we bring our premium content to consumers, however and wherever they want to consume content.

The Partnership Operations Manager will play a key role as a foundational member of our growing business operations function, working closely with our digital OTT partners. In this role, the Partnership Operations Manager will be closely involved in tracking and handling the Paramount+ onboarding pipeline, lead daily operational tasks that drive operational efficiency for content distribution, and spearhead the day-to-day operational management of Paramount+ content with our partner platforms. They will work under the mentorship of the Sr. Director of Distribution & Operations and Sr. Partnership Operations Manager and partner with other key associates to address priority strategic questions, while working on projects sought to streamline operations and processes that help drive growth and revenue. The Partnership Operations Manager is expected to lead Paramount+ content distribution on emerging partner platforms, be involved with a varying range of projects, and will be expected to interact and manage relationships with cross-functional teams both externally and internally. 

Responsibilities Include by not limited to: 

• Support the onboarding and delivery of all Paramount+ content on emerging OTT distribution platforms and its day-to-day pre-launch management needs
• Work closely with internal teams to troubleshoot asset issues and rejections
• Support the video operations team with prioritization of the delivery of appropriate digital assets to each partner
• Develop and iterate on operational specs and documentation based upon changing processes
• Work cross-functionally with content teams, video operations, and other internal teams to help partners launch content
• Conduct regular product audits across various platforms for consistency
• Manage and support vMVPD partner distribution business efforts

Key Projects:

• Drive processes and find efficiency to help scale operations to support our growing digital OTT business
• Partner closely with digital OTT partners to help expand distribution of Paramount+ content across multiple services and platforms domestically

Basic Qualifications:

• 3+years of previous experience in a client/external facing partner and operations management role within a media company or digital/virtual MVPD(s) or OTT SVOD service(s), project management, and relevant post-production or interactive roles
• Previous experience working in a distribution role; passion and demonstrated interest in film and television content is a must

Additional Qualifications:  

• Technical understanding of the VOD end to end pipeline
• Demonstrated strong EQ with the ability to work cross functionally with various and diverse teams both internally and externally
• A demonstrated strong understanding of the digital linear streaming, SVOD, VOD space
• Strong proficiency in MS office applications, especially Power Point and Excel
• Experience with content tracking and content management tools
• Strong communication and organization skills – verbal, written, and presentation
• Exceptional work ethic with the ability to work independently and collaboratively as a team, act proactively and drive resolution
• Ideal candidate will be self-motivated and results-oriented with an entrepreneurial spirit who will be able to work well under pressure, escalate when needed, and quickly adapt to change in a fast-paced work environment
• Strong attention to detail and the ability to multitask is a necessity
• Experience with scripting and database creation is a plus
• Experience with international distribution also a plus
• Bachelor's Degree preferred 

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ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

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