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Broadcast IT Support Specialist

14062

Southfield, MI, US, 48033

Technology
Southfield
Full-Time

CBS News and Stations, brings together the power of CBS News, 28 owned television stations in 17 major U.S. markets, CBSN, CBSN Local platforms, local websites and cbsnews.com, under one umbrella. CBS News and Stations is home to the nation’s #1 news program 60 MINUTES, CBSN, the first 24/7 digital streaming news network, the award-winning broadcasts CBS MORNINGS, CBS SATURDAY MORNING, the CBS EVENING NEWS WITH NORAH O’DONNELL, CBS SUNDAY MORNING, CBS WEEKEND NEWS, 48 HOURS and FACE THE NATION WITH MARGARET BRENNAN. CBS News and Stations also produces the award-winning 60 MINUTES+ for Paramount+. CBS News and Stations provides news and information for the CBS Television Network,  CBSNews.com, CBSN, CBS News Radio and podcasts, CBS Mobile, Paramount + and other digital platforms. CBS News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in today’s digital age. CBS News earns more prestigious journalism awards than any other broadcast network.  

 

CBS 62 (WWJ-TV) and CW50 (WKBD-TV), the CBS News and Stations owned & operated in the #15 television market Detroit, is searching for a highly qualified team player for the position of I.T. Technician. This position maintains, updates, and repairs systems and equipment used for broadcasting and business operations. This position is a member of our support team that maintains critical broadcast operations.
The ideal candidate will be able to demonstrate effective verbal and written communication skills, knowledgeable of broadcast related systems and processes and understands the role of the Engineering Group as a support organization to the News efforts of the facility. Will be responsible for the full lifecycle management of all users physical and virtual endpoints and network access; processing documentation and asset tracking; managing backups, archiving, and anti-virus protection and remediation.

The Broadcast IT Support Specialist is responsible for providing first and second level support for both wired and wireless devices.  IT tasks include: user account creation, refreshing user devices, setting up user profiles, installing applications, user training, software updates, patch deployment, and asset tracking.

Admin tasks include; network printer support, daily server backups, document and monitor issues, maintain corporate compliance and documentation; configure, deploy, and support IT connectivity to broadcast equipment throughout the studio and transmitter sites.

Install a cabling system through pathways, spaces, raised flooring, horizontal cabling. Terminating, testing, and making inter-connections; assist the broadcast operations team with projects and emergencies.

Qualifications and Experience

  • Advanced use of various Windows Server operating systems and applications and services.  Remote Desktop services, DNS, DHCP. 
  • Advanced use of out of band management tools, IDRAC, BMC, HPRGS, and Raritan.
  • Proficient with Group policy creation, and trouble shooting.
  • Advanced trouble shooting experience with Windows 10 and Office 365, including OneDrive, Teams, and SharePoint. 
  • Proficient with macOS and Adobe Creative Cloud suite.
  • Advanced use of Operating system deployment tools and concepts like MDT, Ghost, Acronis
  • Advanced with common patch application MECM, BigFix, WSUS, JAMF Pro
  • Proficient use of OneDrive, Teams, Word, Excel, PowerPoint, Access, Outlook, and SharePoint
  • Advanced with various Antivirus tools and drive encryption software
  • Advanced with in band remote access tools like HPRGS, Remote Desktop
  • Advanced with iPhone, iPad and other various 5G / 5G+ / 5GUW devices, Experience with Android is a plus
  • Advanced with common MDM application in Tune, JAMF, Boxer
  • Advanced with wired and wireless network connectivity
  • This is a television station technical support position, so previous experience with TV AES and SDI signals, and ATSC transport streams in a broadcast environment is desired
  • Previous experience and ability to install, maintain, upgrade, and configure standard broadcast television equipment is desired

Qualities and Skills

  • Tech Savvy
  • Customer-focused
  • Team Oriented
  • Self-Motivated
  • Problem-solving abilities
  • Meticulous and Methodical
  • Minimum of 7 years related experience required

 

Paramount is an equal opportunity employer (EOE) including disability/vet. 

 

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. 

 

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned. 

Paramount believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, Paramount requires COVID-19 vaccines for current U.S. employees, including all newly hired employees, subject to applicable law. Union employees are subject to the agreement reached between the Company and the applicable Union.


Nearest Major Market: Detroit