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Streaming & Content ingest Specialist-Remote


Burbank, CA, US, 91505


Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from ViacomCBS, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream ViacomCBS Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.



Division Overview:
The Video Operations team is responsible for supporting the video delivery and architecture of VOD content streamed on over 15 platforms.


Role Details:
Paramount+ is seeking an experienced Content Operations Specialist who is passionate and knowledgeable about digital video & VOD to oversee a wide range of video related initiatives, with a focus on content publishing, content issue resolution, and escalation.


Your Day-to-Day:

  • Utilize video management and publishing tools to resolve VOD playback and publishing issues while working with Quality Assurance and Publishing teams. Analyze video performance across mobile and OTT tools services to discover, investigate, escalate issues. Take part in the support of high profile content launches.

  • Contribute to the management of video distribution and infrastructure, including integration into CBSi websites, mobile websites, mobile and emerging platform applications

  • Ability to operate independently, juggle multiple tasks and projects simultaneously in a results-oriented environment

  • Additional other duties and roles, as assigned


Basic Qualifications:

  • 2+ years of experience  in VOD publishing and knowledge of VOD encoding & video formats

  • Knowledge of Caption formats,Video Containers/Codecs,Audio Codecs and layouts

  • Experience in an OTT/Video Streaming/Network Operations environment

  • Ticketing system familiarity (Jira,Zendesk,ServiceNow or similar methods for support tickets)

  • Must be self-motivated, entrepreneurial, and detail-oriented with a strong desire to learn

  • Live and On Demand publishing experience

  • Strong technical skills - a problem solver with a passion for developing solutions and processes to address complex problems

  • Excellent verbal and written communication skills

  • Video publishing issue support and escalation experience


Additional Qualifications: 

  • Understanding of broadcast signal chains

  • Python or similar experience running programs from a terminal

  • Agile / Scrum Certified

  • Experience working with the Platform MPX, Conviva, Thousand Eyes, Elasticsearch, NewRelic, Interra Systems.


ViacomCBS is an equal opportunity employer (EOE) including disability/vet.



At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.viacomcbs.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned.

ViacomCBS believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, ViacomCBS requires COVID-19 vaccines for current U.S. employees, including all newly hired employees, subject to applicable law. Union employees are subject to what is outlined in their applicable collective bargaining agreement.

Nearest Major Market: Los Angeles