Content Solutions Manager

Unleash your potential in a place you belong

Come and join a culture where content, people and ideas merge. An exciting and open place where your talents can truly thrive. Ready? This could be the start of something special.

At ViacomCBS, we have an iconic portfolio of brands, like Paramount, MTV, Nickelodeon, and many more - but it’s our employees that make it unique. You could be the next addition to our incredible team.

Closing date 12/9/2021

What will you be doing?

This exciting Content Solutions Manager role is a key role in the Product and Tech Ops team. With a particular focus on incorporating workflow improvements, technical changes, and new media workstreams to the Channel 5 VOD content operation, the role is responsible for the technical oversight and enhancement of the systems and services employed in the contribution, processing, and delivery of VOD and OTT content to Channel 5’s digital services.

As a key leader in the team, the role will manage the relationships with external service providers and internal teams, detailing change requests, prioritising programmes of work and ensuring support backlogs and workflow improvement tickets are prioritised and acted upon in a timely manner.

• Assume the role of technical specialist for the content processing operation, VoD and OTT scheduling systems and the syndication of My5 content to both Owned & Operated and 3rd Party platforms.
• Manage the relationship with Channel 5’s external media processing partners for service development projects and improvements.
• Work closely with the Operations, Technology, Product and Editorial teams to collate, manage and prioritise new requirements for content management, media processing and workflow changes for new and growing My5 services.
• Project manage major VOD projects, including content provider onboarding and systems and processing migrations.
• Track and manage project costs to ensure expenditure remains within budget.
• Maintain communication channels with project teams and partners.
• Work with inter-departmental teams to ensure alignment of systems and optimised workflow integration
• Find opportunities to improve departmental processes
• Support the wider content and operations teams, ensuring ongoing operational excellence in the department
• Be the subject matter specialist, documenting existing processes and workflows, ensuring material is kept up-to-date for users.
• Embrace the ‘One ViacomCBS’ approach and encourage collaboration and team working
• Be an ambassador for all VCNI channels, internally and externally
• Adopt and promote the ViacomCBS values and support a culture of inclusion

What are we looking for?

• A highly organised person, with the ability to handle multiple tasks, manage prioritisation and problem solving
• Excellent technical understanding and ability to communicate technical issues
• A strong commitment to quality and attention to detail
• An understanding of the video-on-demand market and strong and demonstrable interest in the internet as a platform for the delivery of content and services
• Ability to align operational and strategic requirements
• Experience defining and using content or schedule management tools
• Strong project management experience, including risk and issue management
• A great team player and an ambassador for on demand TV distribution to the wider organisation
• Demonstrable experience in a similar role within a broadcaster or within the video on demand supply chain

Everything else!

We offer an inclusive environment where you can really be yourself and find your niche. You’ll get to work alongside streaming platforms you can be proud of, with content that touches millions of lives. Plus, you can learn about the things we’re doing to make the industry more sustainable, and enjoy lots of perks:

• A monthly streaming fund
• All the health and financial benefits you’d expect, and some you wouldn’t
• Flexibility to own the way you work
• Mental health activities and support
• All manner of BBQs, socials and events

What are you waiting for? Put in your application!

Our Values:

Our values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward.

• Optimism & Determination : We share a positive belief that we can navigate and thrive in the landscape ahead
• Inclusivity & Collaboration :We Embrace new and divers voices, act with care and work together to capture opportunities and manager through challenges
• Agility & Adaptability : We think entrepreneurially, are resilient in change and move quickly to anticipate and create what’s next

ViacomCBS is an equal opportunity employer.

At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. We work hard to ensure that everyone with whom we engage receive equal protection from all types of harm or abuse, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity; an obligation we take very seriously.

We are proud to be a Disability Confident Employer, and we take our responsibility in safeguarding children and adults seriously. We guarantee to interview all disabled applicants who meet the minimum criteria of the role applied for. For those who will be required to interact with children, we will carry out background checks prior to joining.

Should you need any support during the recruitment process, please advise your recruiter or email UK.recruitment@vimn.com where we will support your request as suitably possible. Additionally, if you have a disability or a long-term condition (including hidden conditions such as mental health, autism, dyslexia, etc), our amazing partner Evenbreak can provide additional help and advice. Find out more at https://hive.evenbreak.co.uk