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Director Partner Technology & Operations - UK Streaming


London, GB

Information Technology

JOB TITLE: Director Partner Technology & Operations – UK Streaming

FUNCTION: Partnerships and Business Development

REPORTING LINE: VP Partner Engagement and Business Development – UK Streaming



Unleash your potential in a place you belong!


Come and join a culture where content, people and ideas merge. An exciting and open place where your talents can truly thrive. Ready? This could be the start of something special.


At ViacomCBS, we have an iconic portfolio of brands, like Paramount, MTV, Nickelodeon, and many more - but it’s our employees that make it unique. You could be the next addition to our incredible team.


Is this the role for you?


The Partner Technology and Operations Director will play a key role as the lead role in our partnership operations function, working closely with all our UK-based digital OTT partners. In this role, the Partner Technology and Operations Director will be closely involved in tracking and managing the partnership/platform/device pipeline, will lead daily operational tasks that drive operational efficiency for our streaming partners, and will spearhead the management of our streaming products with partners, troubleshooting releases as needed. They will work closely with the VP Partner Engagement and Business Development – UK Streaming and other key team members to address priority partnership issues, while working on projects aimed to streamline operations and processes that help drive partnership performance. The Partner Technology and Operations Director is expected to lead all streaming-related SVOD and AVOD launches, and be involved with a varying range of projects, and will be expected to interact and manage relationships with cross-functional teams both externally and internally.

What will you be doing?


  • Support the launch of all UK streaming services and the day-to-day technical & operations management needs across our highly visible digital OTT partners.
  • Support the wider product, content and operations teams with project management and troubleshooting partner services.
  • Develop and iterate on UK-specific operational specs and documentation based upon changing processes.
  • Conduct regular product audits across various platforms for consistency.
  • Conduct regular tracking and communication of partner developments.
  • Develop business insights and recommendations to support the VCNI UK streaming partnership strategy and operational decision making.
  • Manage key cross-functional partner/tech/ops projects.
  • Manage forecasting and long-range planning process for the partnership technology and operations function of VCNI UK streaming
  • Influence non-VCNI UK product development teams (i.e. Pluto US product tech & ops, VCBS US product tech & ops, Sky Media ad ops) to inform partner strategy and feature prioritization for UK.
  • Serve as key local point person for discovery, scoping and troubleshooting for streaming integrations with key UK partners.
  • Define cross-authentication, billing, deep linking and customer service requirements and implementation plans.
  • Develop plans for advanced product requirements to meet business needs, such as in-app messages, vouchers/ coupon implementation, extended free trials.


What are we looking for?


  • Demonstrable previous experience in a client/external facing partner and operations management role within a media company or digital MVPD(s) or OTT SVOD service(s), project management, and relevant post-production or interactive roles
  • Previous experience working on streaming content; either in a programming or distribution function
  • A demonstrated strong understanding of the digital linear streaming, SVOD, VOD space
  • Strong proficiency in MS office applications, especially Power Point and Excel
  • Experience with tracking and project management tools
  • Strong communication and organization skills - verbal, written, and presentation.
  • Strong attention to detail and the ability to multitask is a necessity


Everything else!


We offer an inclusive environment where you can really be yourself and find your niche. You’ll get to work alongside streaming platforms you can be proud of, with content that touches millions of lives. Plus, you can learn about the things we’re doing to make the industry more sustainable, and enjoy lots of perks:


  • A monthly streaming fund
  • All the health and financial benefits you’d expect, and some you wouldn’t
  • Flexibility to own the way you work
  • Mental health activities and support
  • All manner of BBQs, socials and events


What are you waiting for? Put in your application!


Our Values


Our values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward.


Optimism & Determination


We share a positive belief that we can navigate and thrive in the landscape ahead.


Inclusivity & Collaboration


We Embrace new and divers voices, act with care and work together to capture opportunities and manager through challenges.


Agility & Adaptability


We think entrepreneurially, are resilient in change and move quickly to anticipate and create what’s next.


ViacomCBS is an equal opportunity employer (EOE).

At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. We are proud to be a Disability Confident Employer and we take our responsibility in safeguarding children and adults seriously. We work hard to ensure that everyone with whom we engage receive equal protection from all types of harm or abuse, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity; an obligation we take very seriously.

To ensure, we are an exemplar in the field of safeguarding individuals, we guarantee to interview all disabled applicants who meet the minimum criteria of the role applied for and for those who are successful in receiving an offer for roles that interact with children, completed background checks will be required prior to joining. Should you need any support during the recruitment process, please advise your recruiter or email UK.recruitment@vimn.com where we will support your request as suitably possible.

Additionally, we are proud to partner with a number of incredible communities and if you have a disability or a long-term condition (including hidden conditions such as mental health, autism, dyslexia, etc) that would need an adjustment; either in the application process, the interview process, the onboarding process or day to day, our amazing partner Evenbreak can provide additional help and advice to disabled candidates who may be interested in our vacancies. Find out more at https://hive.evenbreak.co.uk