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Viewer Insight and Research Manager


London, GB


Unleash your potential in a place you belong!

At ViacomCBS Networks International (part of ViacomCBS), we have an iconic portfolio of brands, like Paramount, MTV, Nickelodeon, Channel 5, Comedy Central and many more, reaching more than 3.8 billion subscribers in 180+ countries and territories, via more than 200 locally programmed and operated TV channels and more than 550 digital media and mobile TV properties,  in 40 languages. 

Come and join a culture where content, people and ideas merge. An exciting and open place where your talents can truly thrive and where our employees make it unique. You could be the next addition to our incredible team!

Is this the role for you?


Are you a Research Manager looking to sidestep into a new, exciting role?


Or maybe you’re a Senior Research Exec looking to step up, take on more responsibility in a great team?


If so, this role could be the one for you!


Viewer Insight sits at the heart of the ViacomCBS business and understanding our existing and potential viewers informs everything we do.  This role will work across all channels in the portfolio to deliver actionable insight to drive creative and commercial success. You will be a voice of the viewer for our stakeholders


What will you be doing?


  • To provide a full audience insight service for our FTA and Pay brands, AVOD and SVOD channels
  • Provide daily insight to key stakeholders including, but not exhaustive of Commissioners, Acquisitions, Scheduling, Press, Marketing and Strategy
  • To evolve the business understanding of viewing beyond linear TV using BARB’s Focal Meter data and other external data sets
  • Work closely with the streaming team to ensure joined up knowledge and metrics
  • Run and manage high profile quant trackers
  • Work closely with Marketing and Creative teams to measure campaign success
  • Manage relationships with external research partners
  • Manage other members of the team


What are we looking for?


  • Experienced researcher ideally from a media background, or maybe Radio or even Press
  • Highly numerate and competent at analysing large datasets to deliver actionable insight and has exceptional excel skills
  • Experience of managing team members
  • Exceptional degree of knowledge of BARB
  • Knowledge of scripting surveys using Decipher or similar software
  • Detailed knowledge of data systems including Techedge, TV Beat and Adobe
  • Detailed knowledge of intelligence services such as Ampere, YouGov
  • Great with PowerPoint and presenting



Everything else! 
We offer an inclusive environment where you can really be yourself and find your niche. You’ll get to work alongside streaming platforms you can be proud of, with content that touches millions of lives. Plus, you can learn about the things we’re doing to make the industry more sustainable, and enjoy lots of perks: 

  • A monthly streaming fund  
  • All the health and financial benefits you’d expect, and some you wouldn’t  
  • Flexibility to own the way you work 
  • Mental health activities and support 
  • All manner of BBQs, socials and events 

97% of our recent hires would recommend ViacomCBS to their friends and family, so what are you waiting for? Get your application in and find out more about the recruitment process here - UK Recruitment Process Information

Our Values: 
Our values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward. 

  • Optimism & Determination | We share a positive belief that we can navigate and thrive in the landscape ahead 
  • Inclusivity & Collaboration | We embrace new and diverse voices, act with care and work together to capture opportunities and manager through challenges  
  • Agility & Adaptability | We think entrepreneurially, are resilient in change and move quickly to anticipate and create what’s next 

ViacomCBS is an equal opportunity employer

At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. We are proud to be a Disability Confident Employer and we take our responsibility in safeguarding children and adults seriously. We work hard to ensure that everyone with whom we engage receive equal protection from all types of harm or abuse, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity; an obligation we take very seriously.  

To ensure, we are an exemplar in the field of safeguarding individuals, we guarantee to interview all disabled applicants who meet the minimum criteria of the role applied for and for those who are successful in receiving an offer for roles that interact with children, completed background checks will be required prior to joining. 

Should you need any support during the recruitment process, please advise your recruiter or email UK.recruitment@vimn.com where we will support your request as suitably possible.  

Additionally, we are proud to partner with a number of incredible communities and if you need any support; either in the application process, the interview process, the onboarding process or day to day, our amazing partner Evenbreak can provide additional help and advice. Find out more at https://hive.evenbreak.co.uk 

ViacomCBS believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, ViacomCBS requires COVID-19 vaccines for current U.S. employees, including all newly hired employees, subject to applicable law. Union employees are subject to what is outlined in their applicable collective bargaining agreement.