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Sr. Application Support Manager, Content Management

10044

New York, NY, US, 10036

Technology
New York
Full-Time

Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

Overview & Responsibilities

 

We at Paramount are looking for an Application Support Manager, Content Management! This person will be part of the Content Management Technical Team and is responsible for ensuring streamlined day-to-day operations of Enterprise Digital Asset Management applications at the company. You will coordinate with other tech teams (development, support, infrastructure) as well as assist with any inquiries from the business users of the system. This role will help manage and work closely with remote tech resources handling application related development, enhancements, bugs fixes, and tickets.

 

Responsibilities

 

  • Coordinate with application development, support teams, as well as business users.
  • Explain functional requirements and use-cases to core global development team.
  • Provide hands-on expertise for solving application related tickets and issues as needed.
  • Able to solve complex technical issues and facilitate solutions by reviewing code and database objects as needed.
  • Is team’s point of contact for Business Areas to help handle application issues.

 

Basic qualifications

 

  • At least 1 year of experience in developing or supporting enterprise class software applications.
  • Experience with software development lifecycle.
  • Knowledge of Relational Database concepts and ability to write SQL queries.
  • Excellent verbal and written communication skills.

 

Additional Qualifications

 

  • Bachelor's degree in Computer Science or Information Systems.
  • Web Development experience utilizing Java, Spring, JSPs, Hibernate, Springboot, CSS, HTML5, JavaScript, Angular/JQuery/React is preferred.
  • Knowledge of cloud platforms – AWS or Azure or GCP.
  • Familiarity with full-stack web development including front-end and back-end is a bonus.
  • Experience with any DAM (Digital Asset Management) and/or CMS (Content Management System) is ideal.
  • Prior experience supporting enterprise scale applications is a plus.
  • Hands-on prior experience with any object-oriented programming language.
  • Experience in assisting with implementations of technical solutions.
  • Work well in a team environment.
  • Work independently with limited supervision.
  • Flexibility and expediency in learning new technologies as required.
  • Excellent Customer Service skills.

 

#LI-IT

 

Paramount is an equal opportunity employer (EOE) including disability/vet.

 

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create, to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

 

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.viacbs.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned.

Paramount believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, Paramount requires COVID-19 vaccines for current U.S. employees, including all newly hired employees, subject to applicable law. Union employees are subject to the agreement reached between the Company and the applicable Union.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City