Manager - Ad Sales Reconciliation & Operations

ViacomCBS (NASDAQ: VIAC; VIACA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic consumer brands, its portfolio includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. The company delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, ViacomCBS provides powerful capabilities in production, distribution and advertising solutions for partners on five continents.

Responsibilities

• Extract discrepancy data of from ERP system and action discrepancy resolution by following defined process and deadlines
• Research invoice discrepancies and root causes
• Document discrepancies using associated, applicable reason code, as well as, detailed causes for specific discrepancies
• Track discrepancies and analyze on a weekly basis
• Build standard methodologies for discrepancy resolution, based on research
• Point of contact for CSR, Ad Sales team & OTC team
• Work with Collections and Ad Sales teams to decrease monthly discrepancy levels and drive consistently lower levels over the long term
• Organize client meetings to review, action & resolve discrepancies
• Create KPI’s, keep trackers, perform and analyze trends
• Manage and own end to end process of discrepancy resolution

Basic Qualifications

• College Degree preferred
• 3-5 years Ad Operations or agency clearance experience
• Proficient in Excel, PowerPoint and Word.

Additional Qualifications

• Experience in dashboards a plus
• Strong written and verbal communication skills
• Strong Attention to detail
• Strong work ethic
• Strong Interpersonal Skills
• Results-oriented and able to balance multiple assignments at a time in a fast paced environment
• Ability to work independently and lead a process
• Ability to manage a heavy workload
• Flexibility
• Ability to interact with multiple level within the organization

#LI

ViacomCBS is an equal opportunity employer (EOE) including disability/vet. 

At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. 

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