Share this Job

Vice President, Operations


New York, NY, US, 10036

New York

Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.



Overview and Responsibilities

The Vice President, Account Services & Operations, leads both the Project Management, and Digital & Production Operations teams. The position liaises with internal and external clients and works closely with internal teams in order to manage projects from inception to completion, in all media (print, digital, video, merchandise, branding, etc.) ensuring that clients’ objectives and budget parameters are achieved.

In addition, this position is responsible for bringing all department production & project management systems, software and processes up to industry standard to best serve clients’ needs and help our internal teams reach their maximum creative and strategic potential. This role will also be responsible for standardizing project management process, production workflows, procedures, resource planning and communication across the department.

Day-to-day responsibilities include, but not limited to:

  • Provide strong leadership for Account Services, Digital & Production Operations team. Oversee Account Services staff on various projects; provide guidance and feedback that nurtures growth
  • Partner with SVP on key company initiatives, relationship building, resource planning and liaise with brand groups and lines of business.
  • Develop strong partnership with other area leads in resource planning and project workflow
  • Strategize with clients and internal teams to develop most effective and cost-efficient campaigns, initiatives, materials and more
  • Oversee digital team to support bringing digital solutions to larger campaigns and initiatives.
  • Ensure projects are balanced among the project managers and that expertise is fully applied.
  • Updating clients on the status of their projects through daily verbal and written updates, including status reports, budget estimates and production schedules
  • Communicate all project details to Creative & Strategy team, develop schedules and budgets and enforce them
  • Manage multiple high-profile projects simultaneously
  • Ability to understand project management on print, digital and video operations with the ability to provide solutions when the team is face with challenges.
  • Balancing the workload amongst the staff and building relationships with freelancers to call in when needed to support the department
  • Help develop, manage, and communicate process and procedural changes
  • Creating a project environment that facilitates maximum creative and strategic effectiveness


Basic Qualifications

  • Bachelor's degree
  • 8-10+ years of ad agency or in-house creative group account executive/administrative experience.
  • Proficiency managing a staff and heavy workload. Must have client services experience.
  • Knowledge of digital, video and print production
  • Solid hands-on production operation and/or creative operation experience
  • Strong familiarity with managing project management, digital asset management, file transfer, online storage systems and workflows


Additional Qualification

  • Proven leadership abilities
  • Ability to work well under pressure and prioritize/manage multiple tasks simultaneously
  • Strong organizational, interpersonal and collaborative skills
  • Ability to meet tight deadlines and maintain strong attention to detail while working in a fast-paced environment
  • Excellent communication, presentation, and interpersonal skills!
  • Strong strategist for client objectives, creative ideas, and production execution


 Paramount is an equal opportunity employer (EOE) including disability/vet.


At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to Only messages left for this purpose will be returned.

Paramount believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, Paramount requires COVID-19 vaccines for current U.S. employees, including all newly hired employees, subject to applicable law. Union employees are subject to the agreement reached between the Company and the applicable Union.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City